- We vouch to deliver you the best products to our possibilities that have been hand-curated, considering the spirit and flavour of fashion trends and customer requirements.
- Once dispatched no refund can be initiated.
- Any intimation requests should be sent at [email protected]/ [email protected]
- While you return the products ensure that they are in the correct condition, are fresh, unused and unaltered. Our team will inspect any returned product and undergo a quality check to initiate a refund.
- If in case you receive a damaged product or an incorrect size product has been delivered, you can get in touch with us or mail us at [email protected]/ [email protected]
- Once mailed, we shall get in touch with you at the earliest.
- We accept returns refunds within 3 days, counted from the date of delivery. While returning or initiating a refund the invoice copy and the original price tag should be kept intact.
Return and refund policies
- Mrinmoyee strives to ensure the best experience for our customers while selecting and purchasing the required items as displayed on our website.
- Further information has been listed below our cancellation and refund policy that you can check if you decide to cancel your order or initiate a refund.
- Despite our efforts, if any items displayed are unavailable or out of stock while your purchase under any circumstances we shall intimate you about the same via mail within 2 – 4 working days of the purchase.
Pre-shipment cancellation policy
- Mrinmoyee offers easy cancellation for all esteemed customers.
- To cancel your order, kindly lodge a request by emailing us at [email protected]/ [email protected].
- No partial order cancellation request will be accepted.
- Refund requests will be initiated within 4-8 day of estimation.
- You can cancel your order online at any time within 24 hours or before shipment.
- Along with a confirmation mail, we guarantee to initiate a 100% refund of your payment.
- If orders are being placed from an international location but the shipping address is within India, no shipping cost will be charged.