Return, Refund & Cancellation Policy

• We vouch to deliver you the best products to our possibilities that have been hand-curated, considering the spirit and flavour of fashion trends and customer requirements.
• Once dispatched no refund can be initiated.
• Any intimation requests should be sent at query@mrinmoyee.in/ sales@mrinmoyee.in
• While you return the products ensure that they are in the correct condition, are fresh, unused and unaltered. Our team will inspect any returned product and undergo a quality check to initiate a refund.
• If in case you receive a damaged product or an incorrect size product has been delivered, you can get in touch with us or mail us at query@mrinmoyee.in/ sales@mrinmoyee.in
• Once mailed, we shall get in touch with you at the earliest.
• We accept returns refunds within 3 days, counted from the date of delivery. While returning or initiating a refund the invoice copy and the original price tag should be kept intact.

Return and refund policies

• To lodge a return request you can either email us at query@mrinmoyee.in/ sales@mrinmoyee.in or call our customer care executive at 033-40191400, +91 9007618792, +91 7596031290 within 2 – 4 days, starting from the date of delivery.

Cancellation policy

• Mrinmoyee strives to ensure the best experience for our customers while selecting and purchasing the required items as displayed on our website.
• Further information has been listed below our cancellation and refund policy that you can check if you decide to cancel your order or initiate a refund.
• Despite our efforts, if any items displayed are unavailable or out of stock while your purchase under any circumstances we shall intimate you about the same via mail within 2 – 4 working days of the purchase.

Pre-shipment cancellation policy

• Mrinmoyee offers easy cancellation for all esteemed customers.
• To cancel your order, kindly lodge a request by emailing us at query@mrinmoyee.in/ sales@mrinmoyee.in.
• No partial order cancellation request will be accepted.
• Refund requests will be initiated within 4-8 day of estimation.
• You can cancel your order online at any time within 24 hours or before shipment.
• Along with a confirmation mail, we guarantee to initiate a 100% refund of your payment.
• If orders are being placed from an international location but the shipping address is within India, no shipping cost will be charged.